Ministries located outside of the United States will need to use Twilio SMS to send voice or. The module does not allow to start a conversation via SMS with a customer, customer have to message you first. Twilio works for sending voice messages from ChurchTrac as well. These guidelines provide you with the information you need to get up and running with short codes, resulting in higher message volumes, within shorter time periods, than long-code or toll-free numbers. Only image, video and audio media attachments are supported via MMS.Īll messages received from some customer via SMS always go to the same conversation in FreeScout and this can’t be changed. Twilio’s Guidelines for Short Codes detail the operational and regulatory requirements for using short codes to communicate directly with your customers through SMS. Sending SMS You will need a Twilio phone number that is capable of sending SMS messages If you are using a trial account you will only be able to send. Enjoy communicating with customers via SMS. Go to, select the phone number, scroll to “Messaging” section and paste Webhook URL into “A MESSAGE COMES IN” (Webhook) field and click Save.Ħ. On in the Account Info section find Account SID and Auth Token and copy into corresponding fields on module’s settings page.ĥ. Enter purchased phone number into Twilio Phone Number field in module’s settings.Ĥ. I n some countries Twilio does not provide phone numbers at all and in some countries Twilio does not support SMS.ģ. Buy a phone number which is capable of sending SMS (and MMS if you need to send/receive media files). Yes, if your phone number is SMS-enabled, you can use it to send SMS messages.
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